Airline Fraud Survey
Source: Deloitte Touche Tohmatsu
Airlines around the world are operating in a volatile, complex and ever changing environment. The risk of fraud is at the forefront of airline leaders and internal auditors’ agendas. The impact of fraud, whether perpetrated internally or externally, is significant not only to the bottom line, but also to the operation and the reputation of the airline.
Airline fraud has increased five-fold since the last in-depth study across the industry six years ago, with low cost carriers being the hardest hit. The average airline is now losing US$3 million a year to fraud, with credit card crime alone costing each airline around US$1 million a year.
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