Adapting Community Call Centers for Crisis Support: A Model for Home-Based Care and Monitoring
Source: Agency for Healthcare Research and Quality (AHRQ)
From press release:

The U.S. Department of Health and Human Services’ (HHS) Agency for Healthcare Research and Quality (AHRQ) today released Adapting Community Call Centers for Crisis Support: A Model for Home-based Care and Monitoring, a new report that recommends expanding the capabilities of poison control centers, nurse advice lines, drug information centers and health agency hotlines to assist persons at home or in public shelters in the event of public health emergencies such as biological attacks or pandemic influenza.

The report and its four appendices include strategies for using these types of community call centers in the event of aerosol anthrax attacks or the outbreak of pandemic influenza, plague or food contamination.

+ Full Report (PDF; 2.2 MB)

This entry was posted on Monday, October 29th, 2007 at 9:18 am and is filed under Health and healthcare, Safety, Terrorism. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.