Web 2.0: The Future of Collaborative Government

Web 2.0: The Future of Collaborative Government
Source: Deloitte LLP

Today’s tech-savvy world demands tech-savvy government. Increasingly connected citizens and stakeholders are asking governments to deliver services more rapidly and efficiently. Yet the public service bureaucracies that form the governmental backbone often take a conservative approach to adopting the latest Internet-based technologies to accelerate service delivery.

On June 3, 2008, Deloitte and the National Academy of Public Administration convened a group of government leaders, subject matter experts and forward thinkers to develop a road map to help the next administration navigate the work force and organization changes that need to occur to move to a more collaborative model of government. View media coverage of the event.

In the spirit of Web 2.0, the session incorporated a variety of interactive elements including a collaborative support environment with a pre-event survey, prediction markets, discussion boards and blogs; visual cartography (download four charts from the session below); voting tools; and Blackberry comment and question submissions during the live event.

Speakers for the event included:

  • Frank DiGiammarino, cofounder, National Academy of Public Administration’s Collaboration Project
    o A copy of his presentation, Closing the Gap on Transformation, is attached below

  • William Eggers, global director, Public Sector Industry, Deloitte Research
  • Stephen Goldsmith, director of innovations, American Government Program at Harvard’s Kennedy School of Government
    o A copy of his presentation, Grass Roots Government and Web 2.0, is attached below

  • Bruce McConnell, president, Government Futures
  • Greg Pellegrino, managing director, Global Public Sector, Deloitte Touche Tohmatsu
  • Harry D. Raduege, Jr., chairman, Deloitte Center for Network Innovation
  • Mike Wertheimer, assistant deputy director and CTO, Office of the Director of National Intelligence

Attachments
Chart 1: Big Ideas (796 KB)
Chart; 1-page PDF
Chart 2: Future of Collaborative Government (1252 KB)
Chart; 1-page PDF
Chart 3: Web 2:0 – Implementation (1408 KB)
Chart; 1-page PDF
Chart 4: Web 2.0 (1321 KB)
Chart; 1-page PDF
Closing the Gap on Transformation (1925 KB)
Presentation; 18-page PDF
Grass Roots Government and Web 2.0 (44 KB)
Presentation; 10-page PDF

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